At YasEstore, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a straightforward return process to ensure a hassle-free experience.
Please note: All items sold on YasEstore are professionally renewed (refurbished/used), unless specifically stated as new in the product listing. We encourage customers to carefully read the product description before making a purchase.
Eligibility for Returns:
- Items must be returned within 7 days of receipt.
- Products must be in their original condition, with all accessories, packaging, and manuals included.
- Refunds will only be processed after a thorough inspection of the returned item.
Non-Returnable Items:
- Opened software, accessories, or items marked as non-returnable cannot be returned.
- Items showing signs of wear, misuse, or physical damage, including water damage, will not be accepted for return.
- Any item returned without its original packaging or missing components may not qualify for a refund
How to Initiate a Return:
- Contact our support team at returns@yasestore.com with your order number and reason for the return.
- Our team will guide you through the return process and provide the return shipping address.
- Once the item is received and inspected, we will process your refund within 7 business days.
Return Shipping:
- The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds:
- Refunds will be issued to the original payment method used during purchase.
For any questions regarding returns, feel free to contact us at returns@yasestore.com.